Top 10 Open Source CRM Systems

A Buyer’s Report on the Market of Open Source CRM Software

Open Source Customer Relationship Management Systems (CRM) have much going for them:

1. they are less expensive
2. they are easily modifiable, if you have a team adept at computing on open source, and if it does,
3. can find designers who are willing
4. And often at lower than commercial applications or proprietary CRM costs.

 Open Source CRM is not for everyone, but if your business or nonprofit entity has an urgent need to test the software before purchasing it, or make some specific modifications to meet some inert to the company requirements. They should be considered open-source enterprise software systems.

Open-source systems can probably be a good option for you if you are using social CRM.

Because data can add links to social media channels as soon as they appear and can mix and match to adapt to their customers, rather than waiting for a proprietary vendor comes close.

That said, there are suppliers of open-source CRM in all forms, scopes, and business simulations.

 

To help thin your search, widely reviewed the market and select those they believe are the 10 most important providers of open source CRM.

 

By its nature, this is a rapidly evolving market so we can say that the top 10 could change in a short period.

 

In this review, we examine CRM software utility, business models, designers’ communities and history, and that has led us to form the list of providers of open-source CRM have deserved the awards.

01. SugarCRMz

SugarCRM is a versatile customer relationship management platform that offers robust solutions for sales, marketing, and customer support. Known for its flexibility and customization options, it helps businesses enhance customer engagement and streamline processes. With a user-friendly interface and strong integration capabilities, SugarCRM empowers organizations to drive growth and improve relationships.

02. vTiger

vTiger is an open-source CRM platform that empowers businesses with tools for managing customer relationships effectively. Launched in 2004, it fosters a strong community of users and developers. vTiger offers customizable features, including sales automation, customer support, and marketing solutions, making it a popular choice for companies worldwide.

03. SplendidCRM

SplendidCRM is a Microsoft-based CRM solution that leverages SQL Server and .NET technologies, targeting consultants and system integrators for implementation.

04. XTuple

xTuple is a comprehensive enterprise resource planning (ERP) software solution designed for manufacturing and distribution businesses. It offers an integrated suite of tools, including accounting, inventory management, and customer relationship management (CRM). With both cloud-based and on-premise options, xTuple aims to enhance operational efficiency and support growth for small to mid-sized companies.

05. Concursive

Concursive is an innovative platform that combines customer relationship management (CRM) with collaboration tools to enhance business processes. It enables organizations to manage customer interactions effectively while facilitating teamwork and project management. With a focus on customization and integration, Concursive aims to improve productivity and streamline communication across various business functions.

06. Compiere

Compiere is an open-source ERP and CRM software that provides businesses with comprehensive management solutions. Initially launched in 1999 and later acquired by Consona, it offers various editions, including a free community version. Despite past challenges with user engagement, Compiere remains a viable option for organizations seeking customizable enterprise solutions.

07. Opentaps

Opentaps is an open-source ERP and CRM platform designed for small to mid-sized businesses. It offers a comprehensive suite of tools for managing customer relationships, inventory, sales, and financials. With its flexible architecture, Opentaps allows for customization and integration, enabling businesses to streamline operations and enhance efficiency.

08. CentraView

CentraView is a versatile CRM solution designed for small to mid-sized businesses. It offers tools for contact management, sales tracking, and customer support, all integrated into a user-friendly interface. With customizable features and cloud-based accessibility, CentraView helps organizations enhance customer relationships and streamline their operational processes effectively.

09. XRMS

XRMS (Extended Resource Management System) is a versatile software platform designed to streamline resource allocation and project management. It integrates various functionalities, including scheduling, budgeting, and performance tracking, to enhance operational efficiency. Ideal for businesses seeking to optimize their resources, XRMS fosters collaboration and informed decision-making across teams.

10. CiviCRM

CiviCRM is an open-source customer relationship management (CRM) software tailored for non-profit organizations, advocacy groups, and civic sector entities. It enables effective management of contacts, contributions, memberships, events, and campaigns. With its customizable features and integration capabilities, CiviCRM helps organizations streamline operations and enhance community engagement for improved mission success.

Matrix Functions Open Source CRM

In developing our list of functions for software evaluation, we analyzed the capacity for all categories of software selection to which commonly are referred.

The complete circle indicates the presence of a fully functional feature; the hole in the center indicates the sets of functions that are partially developed or available only as tertiary additions. The empty circle indicates a lack of functionality.