Cloud Based CRM Software in Saudi Arabia for Small Business

What is CRM Software?

“CRM software (Customer Relationship Management) is a term that is used to perform different strategies and technologies that companies use to manage and analyze customer relationship management to improve their business goal.”

CRM helps companies to increase sales growth and better ways to interact with customers. Using cloud-based CRM Software can streamline these processes and enhance customer relationships even further.

Customer Relationship Management CRM also gives detailed information on customers’ personal purchases, history, buying preferences, and concerns.

Here I’ll elaborate Cloud Based CRM Software in Saudi Arabia for small business.

Why should Companies use CRM Software?

CRM (Customer Relationship Management) software combines all customers’ related information into a single CRM database so that business companies can easily access and manage it.

Software other main function includes recording of customer interaction via phone calls, emails, social media and other channels depend on the system capabilities.

CRM software efficiently manages tasks, projects, customer communication, contacts, vendors, and suppliers and reduces costs.

The software gives its users a better view of sales, the opportunity to monitor day by day tasks and responsibilities, and support business growth.

What are the Features of CRM Software?

As we know that CRM (Customer Relationship Management) software consolidates information and documents of customers into a single CRM database so that a business user can easily access and manage it.

There is a huge list of cloud based CRM Software in Saudi Arabia for small businesses & larger ones.

Following are the key features of CRM software include:

1. Simplicity and Ease Of Integration

Software that is difficult to use and implement is not always adopted by customers.

CRM software must be developed in a way to provides ease to users in all manners. The software user interface and implementation process need to be simple.

2. Remote Access Control

A CRM software that is accessible during office time only is not a real solution at all. Nowadays companies are dealing with their customers’ world widely and several offices of a company is open in every country to tackle customers.

3. Mobile Access (Adaptability to Smart Devices)

As we know in remote access we can see and share CRM data on screen but in mobile access, you can see CRM on your mobile screen.

This technique is very beneficial for field salespersons to manage organizational deals. Even owners or managers can also monitor business from anywhere anytime.

4. Strong Multi-Channel Support

Mobile access is very commonly available by companies to deal with their customers. Companies must support customers through different channels like service phone number, online help, and instant chat lines.

5. Integrated Analytics Campaign Management 

The collection of data is not enough, you just need to understand it and use it for company decision-making. CRM solutions must provide companies with data in an organized form from which they can make decision analytics both for sales and marketing.

6. Master Data Management

The CRM software solution should enable the management of multiple lists for the company. CRM solution allows business users to establish real-time data list segmentation and management.

7. Customization and Flexibility

Every successful CRM software solution is must need to be customized and flexible in some way. CRM software has to support organizational processes and the ability to customize has to come in simple throughout form.

8. Lead Generation & Follow-Up Tracking 

A company should always keep trying new tactics to attract their customers and don’t rely on sales team only.

A CRM software solution can lead generation and follow through by automated communiqués or by reminding sales people.

What is Cloud Based CRM Software?

Companies that don’t use Cloud based CRM software they have to reside software on their own servers. In this scenario, companies have to bear upgrade costs every time.

It usually takes a prolonged installation process to fully integrate the company’s data. Cloud-based CRM software is also known as SaaS (Software-as-a-service) or simply a CRM on demand.

In Cloud Based CRM Software data is stored on an external remote network and employees can access it anytime from anywhere. Some Open Source CRM programs available to the public allow companies to make alterations at no cost.

Read  about CRM SYSTEM :

Top 10 Open Source CRM Systems

at SolutionDots blog.

Advantages of Cloud Based CRM Software?

Although Cloud Based CRM Software has an immense number of advantages, here i have selected some of the core advantages that will bring your dreamed economic graph of business into reality. Let’s have a look.

• CRM software manages data in reliable form and helps companies in decision-making.
• It quickly identifies performance hotspots and enables timely action to correct the issues.
• The software understands the value of customers and relationss prolong protects each client’s account information.
• The software eliminates duplication of manual tasks and cuts admin work so the team can focus on other profitable activities.
• The software gives you complete details of customers so the company can improve customer experience.
• Software share team calendars, diaries, and visibility of individual activities because communication is a strength.
• The software integrates with finance and other back office applications to remove double handling of tasks by connecting each process.
• Users can instantly check any customer history of orders and can identify new selling opportunities.
• By having reliable access to each client’s data you can do business anywhere in the world.
• The software system connects all key processes like contracts, projects, events and other applications.
• A company can reduce new employees training staff by equipping users with tools they are already familiar with.

Read More about:

ERP Software Dubai – Best Cloud Based ERP Software Solutions in Dubai

at SolutionDots Blog.

Cloud based CRM software for small business SolutionDots has gained popularity from past 5 years.

The customer is 100% satisfied and core features in the services are 24 hours technical support is most eye-catching one.

SolutionDots is cloud based CRM software for small business provides broader functionality with zero cost of extra upholding, technical staff.

SolutionDots ERP is a wide-ranging cloud ERP solution urbanized exclusively for small & medium sized businesses and is delivered in the software as a service (SaaS) model.

With SolutionDots ERP you got access to everything in one integrated system to administer your business.

You are granting everything you need to handle your opportunities, orders, and operations in one integrated web-based ERP solution.

SAP Cloud-based CRM software for small businesses is founded in 1972 and worldwide, providing solutions for over 100,000 small- to large-business users.

Software is a solution that enables users to integrate their all manufacturing operations. Supported operating systems by Cloud based CRM software for small business is Mac, Windows, and Linux.

CompuSoft Co. Ltd. Cloud-based CRM software for small businesses specializes in the selection, implementation and support of Microsoft Dynamics AX, GP, and Microsoft RMS.

Software is cloud-based CRM for small businesses customized solutions to meet industry-specific requirements to solve the needs of General Trading, Food and Beverages, Medical Supplies, Home Appliances, Professional Services, Construction, Real Estate, Holding Groups with multiple industry exposure, etc.

Solutel is the Cloud-based CRM software for small businesses fastest growing Multi National IT Business Management Firm with more than 1000 clients and offices in 4 Countries.

Provide Web Design, Development & Maintenance for one of the largest classified web Portal in Saudi Arabia.

Solute Unifying brand messaging & improving online presence for a top brand in KSA and easing out business operations for one of the Biggest Medical Centers in Saudi Arabia.

Business Management Technology Co. Ltd. (BMT) is a Cloud-based CRM software for small business has started providing hosted ERP solutions to Microsoft Dynamics ERP, CRM, SharePoint, Oracle ERP, CRM, Infor ERP, CRM, EAM etc.

Middle-east and UAE countries using BMTs on Cloud ERP solutions do not have to worry about software, upgrades, implementation, support of hardware, network and application.

BMT Cloud based CRM software provide state-of-the-art data security and up-time with 24/7 technical support.

Read more about

Top Cloud Based ERP Solutions Providers in Saudi Arabia.