Top 5 Retail ERP Solutions Vendor Warning Signs To Alert
- ERP (Cloud) July 30,2019
You’re finding it necessary to implement an ERP software and need to call software vendor for an appointment. This meeting is going to represent their services and before solution implementation, it is an important stage. You have a store and need retail ERP solutions to manage your tasks and improve sales. A perfect solution is not the one that meets your neighbor’s requirements but, one to help your business in its growth. During the meeting with a vendor, you’ve to observe their attitude and knowledge to ensure whether they’ll provide you with the best services or not.
Talk Before Listening
You’re the perfect person to describe your requirements for right retail ERP solutions integration. During the meeting, the vendor’s sales representative should listen to you for before making an offer. If they start selling before listening, this is a warning sign to alarm you. Every customer wants the vendor or seller who listens to them to develop more understanding.
Being a retail business owner, you need to improve all financial and other business requirements. You want the vendor to demonstrate the complete flow of retail ERP solutions besides the training. You should be well aware with all points and restrictions. Let’s suppose you’ve subscribed and implemented specific payment process for your system. You’re accepting payment through visa card. Now at some point, your customer wanted to pay through an online account, this is a limitation that may affect the entire flow. The vendor should make a clarification for all these points.
Supply Chain Functionality
ERP software vendor has demonstrated that how perfectly their inventory management and financial system is working. You’ve checked and things are executing perfecting to manage your system.In every retail business supply chain management is another important part. Your ERP should manage supply chain if it is not streamlining and tracking it, this is a warning indicator for you and your business growth. These warning signs couldn’t be ignored because they may also disturb the agreements with suppliers.
Retail ERP solutions vendor and business have finalized the agreement for successful implementation. The retailer has provided the list of features and service provider started integration. The process has been started successfully, after a very short time, you recognize they’re making delays and unable to complete their commitments. These are an alarming situation and warning indicator that they’re missing deadlines. It can cause a delay in your implementation and succession planning.
You’re working with vendor new in the business of retail ERP solutions implementation. This is a red flag, that they are new with good financial status. A retailer can’t trust them for successful solutions.The relationship between the vendor and the retailer is long-term. Therefore, it is necessary to get awareness about the risk before partnership agreement starts.